Privacy Policy

At BN Global Education Centre, we respect your privacy and are committed to protecting the personal information of students and parents. This Privacy Policy explains what we collect, why we collect it, and how we use it.

1. Information We Collect

When you register or purchase a membership, we collect:

• Student name — to personalise the learning experience.
• Parent / Guardian name — to identify the responsible adult.
• Email address — for account login and communication.
• Mobile number — for payment verification and support.
• Password — stored only as a secure hash; we never see your actual password.
• Payment details — processed by Razorpay; we receive only a payment ID and status, never your card or UPI details.

2. How We Use Your Information

• To create and manage your student account.
• To activate, validate, and renew your membership.
• To verify payments through Razorpay.
• To send important service updates (e.g., expiry reminders, security alerts).
• To respond to support requests.
• To improve our teaching methods and website experience.

3. What We Do NOT Do

• We do not sell or rent your personal information to third parties.
• We do not store your card, UPI, or net-banking credentials.
• We do not share your data for advertising purposes.

4. Payment Processing

All payments are processed by Razorpay, a PCI-DSS compliant payment gateway. When you pay, Razorpay handles your payment details directly. We receive only a confirmation containing the order ID, payment ID, status, and amount. Please review Razorpay's own privacy policy for details on how they handle your data.

5. Cookies & Session Data

We use secure session cookies to keep you logged in during your visit. These cookies contain only a random session ID — no personal data. They expire when you close the browser or after a period of inactivity.

6. Data Security

We take security seriously and implement:

• Password hashing using industry-standard algorithms.
• Encrypted HTTPS connection across the entire website.
• Server-side validation of all payments and logins.
• Protection against SQL injection, cross-site scripting (XSS), and cross-site request forgery (CSRF).

7. Children's Privacy

Our service is designed for students, often children. All accounts are created and managed by a parent or guardian. We do not knowingly collect any information directly from a child without adult involvement.

8. Data Retention

We retain your account information for as long as your account remains active, and for a reasonable period thereafter to comply with legal, tax, and accounting obligations. You may request deletion of your account at any time.

9. Your Rights

You may, at any time:

• Access and review the information we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for non-essential communications.

To exercise these rights, email us at support@bnglobaleducationcentre.com.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The revised version will be posted on this page with a new "Last updated" date.

11. Contact Us

For any privacy-related questions, please contact:

• Email: support@bnglobaleducationcentre.com
• Website: https://bnglobaleducationcentre.com